It was a pleasant buying experience. I did not feel pressured at all. Ben Stecky is a great salesperson. I would recommend this dealership. 5 stars!!
Great costumer service. Staff dedicate the time to accommodate our needs. The sales person was very professional and care for our requests. Friendly environment, anda great place to buy a car.
The service department is absolutely phenomenal with courtesy, being polite, and satisfaction of the customer. I appreciate the casual vibe when being spoken to and I am genuinely pleased!!!!
Accommodated me despite being an unscheduled person. Glad they did because I could have had a worse outcome. Service agent so quick and efficient
I ordered some accessories for my new 2021 Ridgeline RTL-E. Another great experience with Honda of Toms River with 1st class service.
Tom (from the service dept), the young gentleman that drove me home and all the rest of the service staff , were lovely! They told me what they were doing before they did it; they gave me the pricing ahead of time so it wasn’t a surprise and they treated me kindly and respectfully. And this wasn’t even the dealer I bought the car from!!! I highly recommend Honda of Toms River!!!
All staff and sales were courtesy, efficient and no hassle or gimmicky. I offered them a price from my previous Honda lease and they matched it. Love my Honda vehicles for personal and work use.
I welcome the opportunity to provide positive feedback regarding service to my 2017 Honda Accord at Toms River Honda. On 2/25/21 I went for routine service and repair to rim damage on my car. I had the good fortune of meeting Assistant Service Robert Ramirez. Robert was very courteous, professional and created a pleasant environment while discussing my vehicle/service requirements. He was interested in helping me and took the time to make all of the appropriate arrangements to see that my vehicle service needs were accomplished. I would appreciate you acknowledging Robert for the excellent work he does. Robert is truly ...
Did not go to Honda in Tom’s river. Went to metrohonda, in jersey City. Javier Henriquez is an amazing sales person. Thank you Javier!
The people were very helpful when I was looking to purchase a new vehicle. This was my second time buying a car from this showroom.
It was Quick, excellent service on airbag recall for 2002 Honda Accord in Toms River, NJ on Route 37.Tom and the rest were just great.
Very good service The contacts were polite and very helpful Service time was done on time I will continue to bring my Honda Accord to this facility for service
Doug was a wonderful sales person. He listened to my concerns and made the process very doable. All employees were professional and kind. All questions and concerns were addressed. Keep up the good work!
Made an appointment on line. They took my car in right away and had the job done in an hour. I was told what my 2014 Odyssey needed for its 100,000 mile checkup and the cost. I was able to decline the extras without any pressure. Nice, professional touch.
I have purchased and leased multiple vehicles from Honda of Toms River and the experience is fantastic. It is easy, smooth, and hassle-free each time. Thank you for your top-notch service. They put the customer first!
Excellent service from start to finish. They explained all aspects of my inspection. The Showroom was clean and I felt safe as all were wearing masks
Staff at Honda are always courteous and have your vehicle serviced efficiently and to your satisfaction. You feel safe and confident when you drive away.
Good dealer many cars to choose from friendly atmosphere everybody looking to help you make good choices helpful with getting car first time buyers make you comfortable
My Honda Fit brought in for recall and oil change. Prompt scheduling, services at appointment time scheduled, friendly, efficient and organized. Robert Ramirez super team member.
Douglas Lazaro at Honda of Toms River was excellent. He made the entire process from start to finish seamless and was fair and reasonable. He met our needs and was thorough in his explanations. I never felt rushed. I would recommend him to anyone looking for a great deal in a comfortable environment.
My service rep was very friendly and knowledgeable he took the time to explain everything that was being done and what needed to be done
I have purchased 6 or 7 Honda automobiles from Honda of Toms River and would not even consider going to another Honda dealership for sales or service. The personnel of every department should be commended for their friendliness, attention to detail, and their professionalism. I have been totally satisfied with every experience at this dealership! Highly recommend them!
Excellent customer service and a quick easy purchase smooth transaction highly recommended. This was our third purchase here. Nothing could have been better . Nice friendly staff all around
Very pleasant and easy purchase! Brian and Steve were great. Quick and painless process and fair trade in value for my car. Would highly recommend!
Tom was great so helpful. I would recommend there service department to my friends and family. I feel confident that all issues where taken care of and the problem was taken care of! They get my 5 stars
Great customer service and support during my past visit. My vehicle came in for a recall and the team at Honda of Toms River did the rest. Russ
Had a great experience purchasing and servicing vehicle in this dealership. Very knowledgeable guys, short waiting time, everything gets done as it should be. Will definitely recommend.
Friendly, attentive, Very busy—-salesman Doug Lazaro was Great—-very satisfied—we leased an accord sport se Surprised at how well it drives and of the fit and finish
Everyone in service goes above and beyond. Tom is the best. He always goes out of his way to get any problem solved. Thank you!
Clean and professional. Explained the problem and choices. Provided courtesy shuttle to take me home and pick me up. Provided a discount for repeat customer
El trato fue excelente, me sentí bien,muy agradecido , contento me sentí como si ustedes fueran mi familia, de ahora en adelante siempre haré negocio con ustedes
I purchased a 2020 HRV in September along with the service plan which included oil changes. Honda has been very flexible scheduling my oil changes and truly makes me feel like they care. I'm always greeted, given updates, and informed. It is such a pleasant experience!
Pleasant service and staff that knows what they’re doing. The work is always done right! Pleasant waiting area and very good follow-up to let you know how the work progressed.
I bought my car through Mike Amztis in 2019. He worked hard to get me a great deal on my Civic. Tom in the service department is very knowledgeable and matter of fact. Thank you to both!
Robert kept me informed on the process of my repair and throughly explained the repair process. Robert also took the time to explain other service requirements that were needed on my Pilot.
Very friendly staff with professional sales knowledge. We were very happy we chose Toms River Honda as the dealership to deal with We wish them much success
Everyone I dealt with was very helpful and friendly. I was concerned that my tire pressure light had come on and they addressed the issue with no problem and did the tuneup and I was back on the road in no time at all. Thank you very much
Tom , my service writer is the best, he always gets me in and out with great advice. Five stars for Tom 👍
I bought my car at a different dealership but, I have gotten my car serviced here for the last 4 years since I bought my car. They have always been friendly and accommodating. I can only get my car serviced on weekends and I’ve never had an issue getting an appointment on a Saturday. I always get my car back in a reasonable amount of time and, the counter technician is always informative about what service I need for my car as well as future services that will be needed. When I purchase my next Honda it will certainly be ...
To be fair I’d rate more stars if possible because this was by far one of the best and quickest services I've ever had done on my vehicle. I drive a 2018 Cr-V and prefer to take my car for it’s oil changes at the dealer. But when I do, I always run into an issue with it taking longer than expected. But this was different. I was in and out in under 40 minutes. Tom, who was the service advisor was very professional, polite and service honestly better than most of other dealerships I was used to going ...
Honda of Tom’s River hit out of the park again. Everyone of our families experiences have been smooth, easy and hassle free. Thank you!
Robert the Service Mgr was very professional. During our conversation, he asked if we thought about a trade in and we mentioned we might consider a new car. He walked us to the showroom to meet the GM. Brian helped us with some test drives and worked to make the transition to a new Pilot comfortable for us. The sales trainees helped with some details and to instruct us on how to hook up our phones and use the new dashboard. Steve from finance finished up with the final information on our new Pilot. Everyone from service to reception were ...
Tom was great. Professional, prompt, courteous. 25 words too much to require. Stopped Stop So for my first day and my friend and my wife ordered it for me to go back for a drink while waiting on a menu for the first day and I was happy with my meal 🥘 the day of a great 😊 amy first visit here
So easy to schedule an appointment. My Service Advisor ,Tom Scelfo , was very efficient and friendly . My repairs were done quickly . They had the tire in stock .
Very up front, also keeping me informed with what is going on. Fast prompt service and no pressure to get things done that may be unnecessary Thank you.
Brian and Dave(aka Trump) made this the easiest buying experience of my life. No pressure, honest, easy going, knowledgeable. I wish there would have thrown in a free remote start but oh well! A+
Always Loved and trusted honda..well taken cared for!! They go above and beyond!
Great workers. Treated great job done fast. Very happy.
Honda of Toms River service department is always a pleasure to deal with. Appointments are easy to make to fit my schedule. Prices are competitive to the garage I had used in the past. Waiting area is comfortable. My car is up to date thanks to the technician 's recommendations (but never pushy). Shout out for my regular guy Mike and today to Tom who was on duty. I will continue to be a Honda of TR service dept customer.
Great service . Always considerate of your time , Great customer service , definitely someone I can trust .
Rickie was very knowledgeable and explained things to us and made our purchase of our Honda Accord Sport car as unstressed as possible for us as he could
Always friendly and knowledgeable. And I love that they keep me informed throughout my car’s visit.
We couldn’t have been happier with Toms River Honda ! We needed a second key and Mike said they had one in stock and how long it would take to cut it.
Great service. Professional staff. Followed and extremely efficient process and returned the car in a timely fashion. Will recommend to other Honda owners. Thank you
Very organized for recall. Oil change was inexpensive. Rear light bulb was out replaced no charge for labor. Very nice experience. I will definitely return for future service work.
All went well. The loaner car made our life easier.
Experience was great. I told them what I needed and they delivered. Andre was great very helpful and patient to all the time to a see my questions and help reach all my needs in the car buying process thank you Andre. Luis in finance was attentive very informative and professional thank you.
Good follow up & prompt service Good Service Department Staff & courteous service Tom Manager was very good. It was done on time & helping staff. Good work
Thank you to Doug Lazaro who was extremely helpful today as I turned in my 2018 Civic and leased a 2021 Civic.
Very friendly staff, explained every detail of service to my Honda. I expected to wait for my car to be serviced at least 2 hours and they completed service within 1 hour.
As usual, I was very pleased with the care and treatment I received during the car transfer process. The salesman was more than helpful and courteous,, I am very pleased with my new vehicle, as I always am with the Honda.
This dealership has never let us down and we’ve been dealing with them for quite awhile. Mike, one of the service managers is a great person to deal with.
Fast, efficient and friendly staff. Well run operation and clean. Took care of me and quickly rectified a recall on my vehicle. Appointment was fast and easy.
Had a great experience at Honda of Tom’s River with a Warranty service call and service advisor Robert Ramirez. My intelligent traction button was stuck and needed to be replaced. Called Honda of Tom’s River and spoke to Lisa who was very helpful and set up an appointment for the next day.
Great experience here. Dominick was genuine, personable, and very transparent about everything. Him and Jim went above and beyond to help me with my car purchase. Definitely recommend!
The service was fast and professional. Service advisor Robert Ramires made his job on expert level with right explanation and good advices. Thanks.
Quick and helpful service department.
Excellent and professional service, great job Tom , service advisor and Argel, tech, explained everything to my satisfaction. We surely recommend to all my relatives and friends.
Tom of Honda at Toms River was exceptionally helpful .he took the time and the days to figure out what was wrong with my car and fixed it. He also gave me a courtesy car so I can go to work. He is very knowledgeable and professional.
ERIC helped me, and everything went well. Honda always takes good care of their customers, that is the reason why I always go back to Honda.
Service Advisor Tom Scelfo was very helpful and make sure I understood the work that was going to be done in my vehicle. Mr. Scelfo also provided a recommendation of work that my vehicle needs.
This dealership created a very hospitable environment, where the staff was very warm and welcoming. Raychiel helped me out and created an extremely pleasant experience with my car purchase. She helped finding/recommended a car within my budget, helped me sell off an old car, as well as finding a low cost insurance. Overall, I was extremely satisfied with my first car purchase. Only thing was that it took a while (6-7hrs), but that can be understood with all the procedures and files that needed to be completed.
Se preocupó por mi vehículo a tentó que no le faltara nada Delos mantenimiento de mi vehículo y muy. Amables en el teatro en la indicaciones que le faltaba
My 2018 Honda Pilot had developed a water leak that we found in July. I took the vehicle into the dealer and they had a contractor work on the water leak which he identified as being a clogged sunroof drain and repaired for no charge under warranty. The leak was reduced but still had water in the passenger footwell. Returned the car in early DEC and was tested by the same contractor again cleaning the sunroof drains. The most recent repairs were done in late JAN 2021 and this time the same contractor checked under the plastic cowl cover and found copious ...
Very nice service department. Got me in and out on time. Came and got me when the car was done. Sent me frequent text and email reminders.